Auto Parts Point - Customer Service

For more information on returns/core returns and warranties, please select the appropriate option above in the menu.

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Auto Parts Point is a best-cost provider of OEM and wholesale car and truck parts on the Internet. If you think you found a part for less elsewhere, it is typcially a different, lower-quality brand than what we offer. If you buy a low-quality part, you often have greater total cost if you have to reinstall the part because it is defective.

Some suppliers in the parts replacement/remanufacturing industry have defective rates of 60% and higher. By contrast, Auto Parts Point parts are all dealer-quality parts. You will not find better-quality parts anywhere.

There is definitely a difference in the quality of parts. Do not buy cheap replacement parts, which more often than not are stripped from old or severly damaged junk yard cars.

Obviously, Mercedes parts are of higher quality than Yugo parts. We make sure that the quality of the part we sell you is consistent with the quality of original parts for your vehicle. Our quality is unmatched and we stand behind it with our excellent warranty policy.

Even if another supplier of low-quality parts offers you a warranty, realize that it does normally not cover the cost and time of installation.

If you have found a part you need for less elsewhere, do give us a call before you buy it from a competitor. We cannot always match prices, if the other part is of lesser quality, but we will do what we can to meet your needs. We will always work with you to give you the best possible deal.

For more information on shipping, please visit the shipping page. For information on shipping parts internationally, please visit the international shipping page.

All orders shipped to California addresses are taxed at the current state-and-local tax rate. All other orders are tax-exempt. (If you have a reseller ID, please call or email it to us.)

Privacy Policy and Terms of Use

Auto Parts Point follows a strict customer privacy policy: all your information will remain confidential. While we collect customer information and use cookies on our web pages, this information is stricly used for company-internal customer service purposes. We do not transfer or sell customer data to external third parties.

We are not responsible/liable for errors or omissions on our web pages, or other documentation or communications. Any rights not expressly granted are reserved. Any reuse or reproduction of website content, including images and graphics, without the expressed written consent of Auto Parts Point, is strictly forbidden and will trigger legal action.