It is our
goal to return the core deposit to every customer. The only
time core refunds are not able to be granted is when the part
is visibly damaged, such as from an accident or incomplete.
Please visit out Core
Return Policy page for more information. Core
refunds are credited once a week. Please allow two
weeks to receive your core refund from when we
receive the core. Cores are returned via ground
shipping, so the return may take up to six days to get to us.
If you paid via credit card, we will credit your card. If
you paid via COD or other, we will mail you a check.
We make every effort to refund all good
cores within two weeks of us receiving the core.
Please do not call or email us about core credits
until 1) you have calculated the date when we should have received
your core; 2) have waited at least two weeks after that
date; and 3) have already checked your credit card statement or
mail box for the refund.
We appreciate your cooperation in this process.
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